After having examined all the evidence, the scientifically conducted studies and lab tests, expert opinions and the likes - WE at TORSION are without the shadow of a doubt confirm that TORSION™ Chip will neutralize up to 99% of the harmful effects of the radiation emitted by your cell phone, as it has promised to do.
It is this conviction which provided us with the audacity to offer an un-heard of before 90 days money back guaranteed return policy. In other words: if you don't feel that the promise has been fulfilled you can return the product within 90 days counted from the receipt for a full refund.
To be eligible for a return, you must return the Torsion Chip in its original packaging, because we are confident in our product and its effect, we allow you to return it in “used” state.
GATE ONE LTD
S. Kiril i Metodi str., 118
You, the buyer assume shipping charges, only originally paid purchase amount will be refunded.
Your purchase will be non-refundable in the following cases:
The product not in its original packaging or is damaged in some way not due to our error.
Refund process (when applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days (subject to payment gateway processing).
Late or missing refunds (when applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Items eligible for Refund
Only regular priced items may be refunded, unfortunately - on-sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged or returned back within refund period with the customer request for exchange.
If you need to exchange it for the same, send us an email (within the permitted grace period of 90 days of use after receiving the item) at firstname.lastname@example.org and send your item to the address designated in the box.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. We will not also receive your purchase back if it was sent on (collect shipping from receiver) basis and refund will not be issued.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping multiple chips purchased over $75 of value, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.